Latest News
see all-
Press release regarding the visit of the Ombudsman to the Kosovo Specialist Chambers in The Hague
Prishtina, November 20th, 2025 - The Ombudsperson of the Republic of Kosovo, Mr. Naim Qelaj, accompanied by Ms. Shqipe Ibraj Mala, Director of the National Preventive Mechanism against Torture, and Mr. Burim Tahiri, Director of the Department... Read more -
Statement of the Ombudsperson on the occasion of World Children’s Day
Prishtina, 20 November 2025 – On the occasion of World Children's Day, the Ombudsperson reaffirms his unwavering commitment to the protection, promotion and respect of the rights of every child, without distinction. This day reminds us that... Read more -
Ombudsperson met with Commissioner for Information and Privacy Agency
Pristina, November 18th, 2025 - The Ombudsperson received the Commissioner for Information and Privacy Agency (IPA), Krenare Sogojeva Dermaku, accompanied by a delegation that participated in the European Workshop on the Review of Cases in the... Read more -
Regulation no. 03/2025 on the internships in the Ombudsperson’s Institution
https://gzk.rks-gov.net/ActDetail.aspx?ActID=112069 -
Regulation No. 02/2025 on the management and archiving of documentation in the Ombudsperson’s Institution
https://gzk.rks-gov.net/ActDetail.aspx?ActID=112068
Departments
- Department on cooperation, reporting and promotion of human rights (DCRPHR)Meso me shume
- Department on protection of the rights of the childrens (DPRCH)Meso me shume
- Department on legal affairs (DLA)Meso me shume
- Department of investigation of complaints (DIC)Meso me shume
- Department on protection from discrimination (DPD)Meso me shume
- Department of admission and administration of complaints (DAAC)Meso me shume
Frequently asked questions
Contact us
Main Office
Prishtina
Prizren
Gjilan
Pejë
Mitrovicë Jug
Mitrovicë Veri
Ferizaj
Gjakovë
Graçanicë
Free calls for applicants:
0800 15555
Tel:
+383 (0) 38 223 782; +383 (0) 38 223 783
+383 (0) 38 223 784; +383 (0) 38 223 789
Contact phone number for media:
+383 (0) 44 827 844
E-mail address:
E-mail address of Office Responsible for Signaling:
Arbana Shala Rama
Main Office Address:
Institucioni i Avokatit të Popullit
Rr. “MIGJENI”, nr. 21
10000 Prishtinë, KOSOVË
Free calls for applicants:
0800 15555
Tel:
+383 (0) 38 223 782; +383 (0) 38 223 783
+383 (0) 38 223 784; +383 (0) 38 223 789
E-mail address:
Main Office Address:
Institucioni i Avokatit të Popullit
Rr. “MIGJENI”, nr. 21
10000 Prishtinë, KOSOVË
Address:
Rr. “Remzi Ademi”, pn
Ndërtesa e Administratës Pensionale Regjionale,
kati i III
Tel:
+383 (0)29 222 138
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rruga “Bulevardi i Pavarësisë”
(ish ndërtesa e gjykatës) p.n.
Tel:
+383 (0)280 320 843
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rruga “Mbretëresha Teutë”, Nr.59,
Ndërtesa e Komunës,Kati III, nr. 3
Telefoni:
+383 (0)39 432 931
Working hours:
Every working day, from 08:00 to 16:00
Address:
” Afrim Zhitia” p/n
Ndërtesa e Administratës Pensionale te Kosovës,
kati III, zyret nr. 11 dhe 12.
Telefoni:
+383 (0) 28 530 138
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rr. “Sami Frashëri”, pn.Lagja e boshnjakëve,
Ndërtesa e ZAK në veri të Mitrovicës
Tel:
+ 383 (0)45 455 319
+381 (0)64 956 00 50
Working hours:
Every working day, from 08:00 to 16:00
Address:
Ndërtesa e Komunës (Kati përdhesë)
Tel:
+383 (0)290 326 032
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rr. “Ismail Qemali”
(ish ndërtesa e Kadastrës)
Tel:
+383 (0)390 327 698
Working hours:
Every working day, from 08:00 to 16:00
Address:
rr.”Car Lazari” p.n.
Tel:
+383 (0) 44 322 979
+383 (0) 44 367 719,
Working hours:
Every working day, from 08:00 to 16:00