Latest News
see all
  • Donjeta Pllana Elected Co-Chair of the ENNHRI Working Group on Human Rights Defenders and Civic Space

    Pristina, October 6th, 2026 - Donjeta Pllana, Legal Advisor at the Institution of the Ombudsperson of Kosovo (IAP), has been confirmed as Co-Chair of the Working Group on Human Rights Defenders and Civic Space (HRD & Civic Space) of the... Read more
  • The Ombudsperson has consistently drawn the authorities’ attention to the need for a serious approach to protection in cases of domestic and gender-based violence

    Pristina, October 30, 2026 – The Ombudsperson, Mr. Naim Qelaj, presented the institution’s work reports for the years 2023, 2024, and 2025 to the Parliamentary Committee on Human Rights, Gender Equality, and Petitions. The presentation covered... Read more
  • Report of Ombudsperson R. no. 1234/2026 concerning the situation arising from the unfinished works on the collector and their impact on environmental pollution along “Rexhep Krasniqi” Street, in the “Kalabria” neighbourhood in Prishtina

    [embeddoc url="https://oik-rks.org/wp-content/uploads/2026/10/DPBR-R.1234-2026-Raport-Lumturije-Gjoshi-vs-Komuna-e-Prishtines-lek-i-adresuar-ENG.doc" viewer="microsoft"]
  • JOINT STATEMENT By the Ombudsperson Institution and the Forum for Dialogue between the Ombudsperson Institution and Civil Society Organizations

    Pristina, October 27, 2026 - Regarding institutional responsibility for the prevention of violence against women and the effective protection of the right to life, the Ombudsperson Institution (OI) and the Forum for Dialogue between the OI and... Read more
  • Strategy of the Ombudsperson’s Institution 2026-2027

    [embeddoc url="https://oik-rks.org/wp-content/uploads/2026/10/ang_Pjesa_narrative_Strategjia_2026_2027_19_tetor_20261.pdf"]

Frequently asked questions

Contact us

Main Office
Prishtina
Prizren
Gjilan
Pejë
Mitrovicë Jug
Mitrovicë Veri
Ferizaj
Gjakovë
Graçanicë

Free calls for applicants:

0800 15555

 

Tel:

+383 (0) 38 223 782; +383 (0) 38 223 783
+383 (0) 38 223 784; +383 (0) 38 223 789

 

Contact phone number for media:

+383 (0) 44 827 844

 

E-mail address:

[email protected]

 

E-mail address of Office Responsible for Signaling:

Arbana Shala Rama

[email protected]

 

Main Office Address:

Institucioni i Avokatit të Popullit
Rr. “MIGJENI”, nr. 21
10000 Prishtinë, KOSOVË

Free calls for applicants:

0800 15555

 

Tel:

+383 (0) 38 223 782; +383 (0) 38 223 783
+383 (0) 38 223 784; +383 (0) 38 223 789

 

E-mail address:

[email protected]

 

Main Office Address:

Institucioni i Avokatit të Popullit
Rr. “MIGJENI”, nr. 21
10000 Prishtinë, KOSOVË

Address:

Rr. “Remzi Ademi”, pn
Ndërtesa e Administratës Pensionale Regjionale,
kati i III

 

Tel:

+383 (0)29 222 138

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

Rruga “Bulevardi i Pavarësisë”
(ish ndërtesa e gjykatës) p.n.

 

Tel:

+383 (0)280 320 843

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

Rruga “Mbretëresha Teutë”, Nr.59,
Ndërtesa e Komunës,Kati III, nr. 3

 

Telefoni:

+383 (0)39 432 931

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

” Afrim Zhitia” p/n
Ndërtesa e Administratës Pensionale te Kosovës,
kati  III, zyret nr. 11 dhe 12.

 

Telefoni:

+383 (0) 28 530 138

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

Rr. “Sami Frashëri”, pn.Lagja e boshnjakëve,
Ndërtesa e ZAK në veri të Mitrovicës

 

Tel:

+ 383 (0)45 455 319
+381 (0)64 956 00 50

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

Ndërtesa e Komunës (Kati përdhesë)

 

Tel:

+383 (0)290 326 032

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

Rr. “Ismail Qemali”
(ish ndërtesa e Kadastrës)

 

Tel:

+383 (0)390 327 698

 

Working hours:

Every working day, from 08:00 to 16:00

Address:

rr.”Car Lazari” p.n.

 

Tel:

+383 (0) 44 322 979
+383 (0) 44 367 719,

 

Working hours:

Every working day, from 08:00 to 16:00

Contact us