Latest News
see all-
Press release – The Ombudsperson launches investigations into allegations of ill-treatment of those arrested in Gazimestan
Pristina, July 7, 2026 - The Ombudsperson, based on complaints received from several citizens, information sent by various NGOs, as well as information collected from the media, has decided to open an ex officio investigation into allegations of... Read more -
Roundtable discussion in Peja on the implementation of the Ombudsperson’s recommendations
Prishtina, July 2, 2026 – The Ombudsperson organized a roundtable discussion that brought together representatives of the Peja region, respectively the municipalities of Peja, Deçan, Junik, Klina and Istog. This meeting was organized with the... Read more -
The Ombudsperson presented the action plan for working with civil society organizations
Prishtina, June 30, 2026 – The Ombudsperson, Mr. Naim Qelaj, together with representatives of civil society organizations, presented the Action Plan of the Dialogue Forum 2026/2027, and discussed the support of civil society organizations to... Read more -
International Day in Support of Victims of Torture is Marked
Pristina, 26th of June 2026 - In marking the International Day in Support of Victims of Torture, the Ombudsperson, Mr. Naim Qelaj and the Director of the National Mechanism against Torture, Ms. Shqipe Ibraj Mala, participated in a roundtable... Read more -
The Ombudsperson visited the juvenile correctional center on the occasion of the International Day Against Torture
Pristina, 26th June 2026 - On the International Day Against Torture, the Ombudsperson, Mr. Naim Qelaj and the Director of the Mechanism Against Torture, Ms. Shqipe Ibraj Mala visited the Correctional Educational Center for Juveniles in Lipjan.... Read more
Departments
- Department on cooperation, reporting and promotion of human rights (DCRPHR)Meso me shume
- Department on protection of the rights of the childrens (DPRCH)Meso me shume
- Department on legal affairs (DLA)Meso me shume
- Department of investigation of complaints (DIC)Meso me shume
- Department on protection from discrimination (DPD)Meso me shume
- Department of admission and administration of complaints (DAAC)Meso me shume
Frequently asked questions
Contact us
Main Office
Prishtina
Prizren
Gjilan
Pejë
Mitrovicë Jug
Mitrovicë Veri
Ferizaj
Gjakovë
Graçanicë
Free calls for applicants:
0800 15555
Tel:
+383 (0) 38 223 782; +383 (0) 38 223 783
+383 (0) 38 223 784; +383 (0) 38 223 789
Contact phone number for media:
+383 (0) 44 827 844
E-mail address:
E-mail address of Office Responsible for Signaling:
Arbana Shala Rama
Main Office Address:
Institucioni i Avokatit të Popullit
Rr. “MIGJENI”, nr. 21
10000 Prishtinë, KOSOVË
Free calls for applicants:
0800 15555
Tel:
+383 (0) 38 223 782; +383 (0) 38 223 783
+383 (0) 38 223 784; +383 (0) 38 223 789
E-mail address:
Main Office Address:
Institucioni i Avokatit të Popullit
Rr. “MIGJENI”, nr. 21
10000 Prishtinë, KOSOVË
Address:
Rr. “Remzi Ademi”, pn
Ndërtesa e Administratës Pensionale Regjionale,
kati i III
Tel:
+383 (0)29 222 138
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rruga “Bulevardi i Pavarësisë”
(ish ndërtesa e gjykatës) p.n.
Tel:
+383 (0)280 320 843
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rruga “Mbretëresha Teutë”, Nr.59,
Ndërtesa e Komunës,Kati III, nr. 3
Telefoni:
+383 (0)39 432 931
Working hours:
Every working day, from 08:00 to 16:00
Address:
” Afrim Zhitia” p/n
Ndërtesa e Administratës Pensionale te Kosovës,
kati III, zyret nr. 11 dhe 12.
Telefoni:
+383 (0) 28 530 138
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rr. “Sami Frashëri”, pn.Lagja e boshnjakëve,
Ndërtesa e ZAK në veri të Mitrovicës
Tel:
+ 383 (0)45 455 319
+381 (0)64 956 00 50
Working hours:
Every working day, from 08:00 to 16:00
Address:
Ndërtesa e Komunës (Kati përdhesë)
Tel:
+383 (0)290 326 032
Working hours:
Every working day, from 08:00 to 16:00
Address:
Rr. “Ismail Qemali”
(ish ndërtesa e Kadastrës)
Tel:
+383 (0)390 327 698
Working hours:
Every working day, from 08:00 to 16:00
Address:
rr.”Car Lazari” p.n.
Tel:
+383 (0) 44 322 979
+383 (0) 44 367 719,
Working hours:
Every working day, from 08:00 to 16:00