Projects (DLA)

Principles of Good Governance of the Ombudsperson

 

During the year 2018, the Ombudsperson Institution, as a mechanism for controlling state administration a summary, published a summary on good administration principles in order contribute to the improvement of administration quality by detecting cases of “maladministration” and raising awareness of civil servants on the publics’ expectations with regard to the good governance and good administration, thus impacting the administrative system to be more transparent and accessible for all citizens.