THE OMBUDSPERSON INSTITUTION PLACED TODAY COMPLAINING BOXES AT THE CORRECTIONAL CENTRE IN LIPJAN

12/01/2012

12 January 2012 – The Ombudsperson Institution today placed the new complaining boxes at the Correctional and Detention Centre in Lipjan. While, on Friday 13th January, the boxes will be also be placed in Dubrava prison.

The boxes placed in these detention facilities will offer the possibility to the persons deprived of their liberty to express their complaints to the Ombudsperson Institution. Only the OIK staff may open these boxes.
Such initiative has been taken in order to change the boxes that were earlier placed by the OIK staff. Due to various reasons some of these boxes were damaged. This year the boxes will be placed in more places where the persons deprived of their liberty are held, such as: the Police Stations, Detention Centres in Prishtina, Lipjan, Gjilan, Pejë, Mitrovicë, Prizren, Durbava and Smrekonica prisons, Mental Health Centres, Homes for Older Persons, Centres for Persons with Mental Disabilities, Centres for Children with Mental Disabilities etc.
The personnel working in these centres, as well as the family members of the persons derived of their liberty may also put in these boxes their complaints addressing the Ombudsperson Institution.